Contact MILCONNECT AI
Pick the inbox that matches what you need. Real humans respond — usually faster than the SLAs below.
In crisis or thinking about suicide?
MILCONNECT AI is not a crisis line. If you or someone you know is in danger, please reach out now — these lines are answered 24/7 by trained counselors who serve veterans and service members.
- Veterans Crisis Line: 988 (press 1)
- Crisis Text Line: Text 838255
- MST Support: 1-855-829-6636
General support
Within 1 business dayAccount questions, bug reports, calculator feedback, or anything you can't find in the tools.
support@milconnect.aiPrivacy & data requests
Within 7 business daysData exports, account deletion, GDPR/CCPA requests, or questions about our Privacy Policy.
privacy@milconnect.aiLegal & terms
Within 7 business daysTerms of Service questions, IP claims, DMCA notices, and legal correspondence.
legal@milconnect.aiPartnerships
Within 3 business daysVSO collaborations, employer partnerships, education benefits, integrations (ID.me, Verified.me), and BD inquiries.
partnerships@milconnect.aiPress & media
Within 2 business daysInterview requests, press kit, brand assets, story leads.
press@milconnect.aiAbout MILCONNECT AI
MILCONNECT AI is an independent, veteran-led platform that helps service members, veterans, retirees, and military families understand and maximize the benefits they've earned. We are not affiliated with the U.S. Department of Veterans Affairs, the Department of Defense, or any branch of the U.S. military.
For details on how we handle your information, see our Privacy Policy and Terms of Service.